Returns & Exchanges
At THE TOG, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for easy returns and exchanges on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing